Accept Cookies?

Delivery

Postage and packaging charges

We pride ourselves on dealing promptly with orders, and normally will despatch within one working day of you placing your order. However, we are a small business so occasionally this isn't possible. If we know in advance that we will be unable to process orders, we will publicise this. Please always check the home page for information on any current despatch changes or restrictions that may apply.

These rates apply from 31 March 2016.

England and Wales Mainland, Scottish Borders and Scottish Mainland
Order Value    
From To P&P charge Info
£2 £22.50 £2.95 or £3.45 Select first class or standard class Royal Mail.
£22.51 £44.50 £3.95 or £4.95 Select first class or standard class Royal Mail.
£44.51+   £4.95 First class Royal Mail or courier service (depending on package shape/size). Over £60, will usually need to be signed for

  (Postcodes for Scottish mainland and Borders: AB1-36, AB39, DD, EH1-55, FK1-18, G, KA1-26, KA29-30, KY, ML, PA1-19, PH1-14).

Some higher priced items will always be sent with free P&P - see individual product details.

Isle of Wight, Northern Ireland, remote Scottish mainland and all other UK postcodes including the Isle of Man and Channel Islands – see restrictions

Postcodes BT and PO30-41, AB37-38, AB41-56, FK17-21, IV1-40, IV52-54, IV63, KW1-14, PA21-40, PA80, PH15-41, PH49-50.

Order Value      
From To P&P charge Info
£2 £22.50 £2.95 or £3.45 Select first class or standard class Royal Mail.
£22.51 £44.50 £3.95 or £4.95 Select first class or standard class Royal Mail - see restrictions**.
£44.51+   £6.95 Royal Mail, Parcelforce, or courier (depending on package shape/size/destination) – see restrictions**

 

Parcels for remote Scottish mainland postcodes will usually be sent by courier: Parcels for other destinations will be sent by Royal Mail or Parcelforce. Parcelforce deliveries will take 2, 3 or occasionally 4 days, depending on the destination.

** Restrictions: our courier rates are often significantly higher for these destinations, and these rates are generally restricted to orders which are less than 2kg in weight and will fit within Royal Mail medium parcel sizes. As a rough guide, most orders under £45 and a significant number in excess of this value will meet these criteria. If we cannot keep your parcel within these sizes, we may need to charge a supplement, depending on the order size and shape and final destination of your order.

If you have placed an order and it does not fit within the requisite sizes, we will tell you how much the P&P charges will be and give you the option to go ahead at a revised price, cancel or change your order.

If your order includes any of these items, please contact us before ordering as these are too big to meet the size requirements: WW1 wooden propellers, Sky Hook, Red Jenny, or Giant Murals.)

Overseas Addresses

We will consider sending orders to overseas addresses in certain European destinations.

Please contact us for details of P&P postage charges and how to order.

General Delivery Information

We know that you cannot always be home to receive post and/or courier deliveries, but few of our products will go through your letterbox and  many will need to be signed for. If you are usually out during the day, you can ask us to send your parcel to a different address where someone can receive it. (If you register with us, you can save multiple shipping addresses to help you manage your orders this way.) If you identify any neighbours who can be trusted with your parcel, we will pass on that information to our courier. If they leave a package at any address other than your own, a note will be put through your door to tell you.

Do refer to our Terms and Conditions before making any special requests regarding delivery. The earlier you ask, the more likely it is we can meet a reasonable request.

Next day guaranteed deliveries normally cover weekdays only, so if you want a guaranteed Saturday delivery, there will be an additional charge.